The Human Element in Asset Recovery: Why Empathy Matters
While the traditional “tough guy” approach in asset recovery may appear decisive, results and data tell a different story. Aggressive tactics often reduce cooperation, prolong recovery timelines, and increase compliance risk. Conversely, respectful communication builds trust and protects brand reputation during challenging recovery situations. At ACS, we’ve embedded empathetic communication and processes into our asset […]
Navigating Repossessions in the Construction Industry
Asset recovery is a delicate process leveraging skillful, experienced talent and the right tools to help avoid costly mistakes like being accused of wrongful repossessions. As industry leaders, ACS believes we have a responsibility to aid our clients and the industry at large with market-tested insights to help lenders and lease finance companies navigate repossessions […]