The Human Element in Asset Recovery: Why Empathy Matters
While the traditional “tough guy” approach in asset recovery may appear decisive, results and data tell a different story. Aggressive tactics often reduce cooperation, prolong recovery timelines, and increase compliance risk. Conversely, respectful communication builds trust and protects brand reputation during challenging recovery situations. At ACS, we’ve embedded empathetic communication and processes into our asset […]
Breaking the Machine: Culture, Credit & Growth at Scale
Some leaders inherit a system. John Gougeon set out to challenge it.
At Unifi Equipment Finance, that meant breaking a perfectly good machine—not to cause chaos, but to test its limits. In this episode, John joins Andrew Pace to share how trust, transparency, and a shift from tranche deals to direct origination fueled remarkable growth without compromising risk discipline.
Scaling Smarter: Independent Lending, Vendor Partnerships & Managing Market Volatility
In this episode, Dominick Cevet joins Andrew Pace to share how independent lenders scale fast, pivot early, and strengthen vendor partnerships — all while staying disciplined in a volatile market.
Securing the Future: Technology, Compliance, and Control in Asset-Based Lending
Technology and trust go hand in hand. In this episode of Portfolio Perspective, Greg Meyer, CFO and CIO of ACS, explains how data integrity, system integration, and cybersecurity controls work together to protect lender portfolios and create operational excellence.